Mystic Cabinets LLC
Effective Date: October 13, 2026
 
At Mystic Cabinets LLC, we work with trusted cabinetry manufacturers and suppliers to provide reliable shipping and delivery services throughout the United States.
1. Order Processing
 
Orders are submitted to the appropriate manufacturer or supplier after payment and order confirmation.
 
Processing times vary depending on product availability, manufacturer schedules, and whether cabinetry is ordered ready-to-assemble (RTA) or assembled.
 
Estimated processing and delivery times are not guaranteed.
 
2. Shipping Rates
 
Shipping charges are displayed during checkout or provided in a written quotation before purchase.
 
Shipping rates may vary based on the manufacturer, order size, delivery destination, and shipping method.
 
Any additional freight or special delivery charges requiring customer approval will be communicated before they are charged.
 
3. Shipping & Delivery Times
 
Estimated delivery times depend on product availability, order processing, shipping carrier schedules, and destination.
 
In-stock RTA cabinetry typically ships sooner than assembled or special-order cabinetry.
 
Manufacturer delays, holidays, weather conditions, and freight carrier disruptions may affect delivery schedules.
 
4. Freight Deliveries
 
Large cabinetry orders may be delivered by commercial freight carriers.
 
Unless otherwise specified in writing, freight delivery is generally curbside or to an accessible location designated by the carrier.
 
Customers are responsible for arranging assistance to move merchandise inside the property.
 
Inside delivery, unloading assistance, and installation are not included unless expressly stated in the order agreement.
 
5. Receiving & Inspecting Merchandise
 
Customers should inspect all shipments carefully upon arrival.
 
Before signing the delivery receipt:
 

• Count all cartons and compare them with the delivery paperwork.

• Inspect packaging for visible damage.

• Note any visible damage or missing cartons on the carrier's delivery receipt.

• Photograph damaged packaging and merchandise.
   

If damage is discovered after delivery, contact Mystic Cabinets LLC immediately.
 
Retain all packaging materials until the issue has been resolved.
 
6. Damaged, Missing, or Incorrect Products
 
Report shipping damage, missing items, or incorrect merchandise to Mystic Cabinets LLC as soon as possible.
 
Manufacturer and freight carrier claim deadlines vary. Delayed reporting may affect the ability to process a claim.
 
Please provide your order number, photographs, and a description of the issue.
 
Do not assemble, install, modify, or discard affected products before receiving instructions.
 
Mystic Cabinets LLC will assist in coordinating claims and appropriate resolutions, subject to applicable law.
 
7. Delivery Access & Customer Responsibilities
 
Customers are responsible for providing an accurate delivery address and ensuring reasonable access for delivery vehicles.
 
Additional charges may apply for redelivery, address corrections, storage, or unsuccessful delivery attempts where permitted and disclosed.
 
Please verify delivery arrangements before shipment.
 
8. Order Changes & Shipping Delays
Changes to an order after processing may affect availability, pricing, shipping charges, or delivery dates.
 
Mystic Cabinets LLC will communicate significant known changes when reasonably possible.
We recommend scheduling contractors and installation only after all cabinetry has been received, inspected, and confirmed complete.

9. Contact Information
For shipping questions, delivery concerns, or assistance with an order, contact:
 

Mystic Cabinets LLC
Email: sales@mysticcabinets.com
Website: www.mysticcabinets.com
Please include your order number when contacting us.
Nothing in this policy limits rights or remedies available under applicable consumer protection laws.