Privacy Policy

MYSTIC CABINETS

Mystic Cabinets LLC ("Mystic Cabinets," "we," "us," or "our") respects your privacy.

This Privacy Policy describes how we collect, use, disclose, and protect personal information when you visit mysticcabinets.com, contact us, request design services, or purchase products through our website.

1. Information We Collect

We may collect information you provide, such as your name, email address, telephone number, billing and delivery addresses, order details, design preferences, project information, and communications with us. When you make a purchase, payment information is processed by the payment service providers used by our online store; we generally receive transaction and payment-status information rather than your complete card details. We may also collect technical and usage information, such as IP address, device and browser information, referring pages, pages visited, and cookie or similar technology data, subject to the tools enabled on our website.

2. How We Use Information

We use information to process orders and payments; arrange freight shipping and delivery; provide design consultations and customer support; communicate about purchases, returns, or service requests; maintain website security; prevent fraud; comply with legal obligations; and improve our website and services. Where permitted and where you have opted in when required, we may send marketing communications. You may unsubscribe from marketing emails using the instructions in those messages.

3. Sharing Information

We may share information as necessary with our website and e-commerce platform (including Wix), payment processors, cabinet manufacturers and suppliers, freight carriers, technology and support vendors, and professional advisers. For example, a supplier or carrier may need your name, delivery address, and telephone number to fulfill a cabinet order. We may also disclose information when required by law or to protect rights and security. We do not sell personal information for money.

4. Cookies and Analytics

Our website may use essential cookies for shopping cart and checkout functionality, as well as optional analytics or marketing technologies if enabled. Your browser settings and any cookie controls offered on the site may let you manage certain technologies. Some functions may not work properly if essential cookies are disabled.

5. Data Retention and Security

We retain information for as long as reasonably necessary to fulfill orders, support customers, maintain business and tax records, resolve disputes, and meet legal obligations. We use reasonable administrative and technical safeguards, but no online system can be guaranteed completely secure.

6. Your Choices and Privacy Rights

You may contact us to request access to, correction of, or deletion of personal information, subject to applicable law and exceptions (including records we must retain for tax, accounting, or order purposes). Depending on your state of residence and whether applicable privacy laws cover our business, additional rights may apply. We will review and respond to requests as required by law.

7. Third-Party Websites

Our website may link to third-party sites. Their privacy practices are governed by their own policies, not this one.

8. Children's Privacy

Our website and services are intended for adults and are not directed to children under 13. We do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update this policy from time to time. We will post any revised version on this page with an updated effective date.

10. Contact Us

For questions or privacy requests, contact Mystic Cabinets LLC through the contact information published at mysticcabinets.com.